The Art of Customer Retention
Learn why customer retention is critical in today’s digital marketing landscape and how a mere 5% increase can boost revenue by up to 29%. Discover why keeping customers engaged is key, and how building long-term relationships can make or break a business in the fiercely competitive B2C marketing landscape. Discover strategies for achieving significant ROI and long-term success, such as personalised communication, exceptional customer service, loyalty programs, and product improvement.